Pros and Cons with Tabs

Pros

• Payroll tax payments and filings cover federal, state, and local taxes
• Comprehensive benefits options (health, retirement, HSA, FSA, and financial wellness tools)
• Suite of HR tools (such as new hire onboarding, background checks, and learning management)
• 24/7 live phone support

Cons

• Basic small business payroll package is costlier than QuickBooks Payroll’s
• Dedicated payroll support is available only in higher tiers
• Inconsistent customer support
• Occasional software glitches

Pros

• Easy to use
• Seamless integration with QuickBooks accounting
• Unlimited pay runs
• Fast direct deposits (next-day and same-day options)

Cons

• Local taxes must be manually entered
• Limited HR features
• Employee benefits options aren’t robust
• Inconsistent customer support