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You might consider targeting a niche market by specializing in a certain aspect of your industry, such as nursing homes or private medical practices.
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Written by: Natalie Fell
Published on May 27, 2022
Updated on December 23, 2022
Investment range
$4,000-$10,300
Revenue potential
$73,000-$146,000 p.a.
Time to build
0-3 months
Profit potential
$62,000-$95,000 p.a.
Industry trend
Growing
Commitment
Flexible
Hospitals and clinics depend on medical couriers to reliably transport test samples, drugs, equipment and more. Medical couriers may also provide pick up and delivery for patients who need medical devices at home, such as oxygen tanks or an IV drip.
But this is not like delivering pizza: medical couriers must be certified in the proper handling of medical devices, pharmaceuticals, and samples. The medical courier industry expects strong growth for at least the next five years, which means this is a great time to take advantage of this market expansion.
But before you start learning how to handle medical equipment, you’ll need to learn what it takes to start a business. Fortunately, this step-by-step guide has the insight and tools you need to launch and build a profitable medical courier business.
Before starting a medical courier business, it’s important to consider the pros and cons.
Trends within the medical courier industry include:
Challenges within the medical courier industry include:
Startup costs for a medical courier business range from $4,000 to $10,000. Costs include obtaining proper certification, software, website, and marketing expenses. One of the advantages of starting a courier business is the ability to use your own vehicle, which keeps costs low.
Visit Integrity Medical Courier Training for more details on online medical courier certification. Courses cost between $20 and $100 and each can be completed in three hours or less.
You’ll need a handful of items to successfully launch your medical courier business, including:
Start-up Costs | Ballpark Range | Average |
---|---|---|
Licenses and permits | $300-$1,000 | $650 |
Insurance | $500-$1,000 | $750 |
Marketing and advertising | $1,000-$3,000 | $2,000 |
Website | $1,000-$3,000 | $2,000 |
Computer | $800-$1,600 | $1,200 |
Courier Software | $300-$500 | $400 |
Courier Certification | $100-$200 | $150 |
Total | $4,000-$10,300 | $7,150 |
The average cost of medical courier services is $35 per hour. If you use your own vehicle, your main costs will include certification, a website, and marketing expenses. Expect a profit margin of around 85%.
In your first year or two, you could deliver for eight hours a day, five days a week at $35 per hour, bringing in $73,000 in annual revenue. Assuming that 85% profit margin, you’d make $62,000 in profit. As your client base increases, you could hire another driver to double your business, reducing your profit margin to around 65%. With annual revenue of $146,000, you’d make a handsome profit of $95,000.
There are a few barriers to entry when starting a medical courier business. Your biggest hurdles will be:
Now that you know what’s involved in starting a medical courier business, it’s a good idea to hone your concept in preparation to enter a competitive market.
Research medical courier businesses in your area to examine their services, price points, and customer reviews. You’re looking for a market gap to fill. For instance, maybe the local market is missing a medical courier that makes after-hours deliveries.
You might consider targeting a niche market by specializing in a certain aspect of your industry, such as nursing homes or private medical practices.
This could jumpstart your word-of-mouth marketing and attract clients right away.
You’ll be providing pickup and delivery services for doctor’s offices, laboratories, and medical facilities. Because you’ll be handling medication, specimen samples, and medical equipment, safety and reliability is a must.
Costs for medical courier services range from $25 to $45 per hour. You may charge higher rates for rush deliveries or after-hours requests.
Once you know your costs, you can use this Step By Step profit margin calculator to determine your mark-up and final price points. Remember, the prices you use at launch should be subject to change if warranted by the market.
Your target market will be medical facilities that need pick up and delivery services for prescription drugs, medical equipment, blood samples, and more. Potential clients include hospitals, labs, doctor’s offices, and nursing homes.
Consider attending medical industry trade shows to build your network and generate leads. You can also connect with medical professionals on LinkedIn and advertise your services on platforms like Facebook and Instagram.
In the early stages, you may want to run your business from home to keep costs low. But as your business grows, you’ll likely need to hire workers for various roles and may need to rent out an office. You can find commercial space to rent in your area on sites such as Craigslist, Crexi, and Instant Offices.
When choosing a commercial space, you may want to follow these rules of thumb:
Your business name is your business identity, so choose one that encapsulates your objectives, services, and mission in just a few words. You probably want a name that’s short and easy to remember, since much of your business, and your initial business in particular, will come from word-of-mouth referrals.
Here are some ideas for brainstorming your business name:
Once you’ve got a list of potential names, visit the website of the US Patent and Trademark Office to make sure they are available for registration and check the availability of related domain names using our Domain Name Search tool. Using “.com” or “.org” sharply increases credibility, so it’s best to focus on these.
Finally, make your choice among the names that pass this screening and go ahead with domain registration and social media account creation. Your business name is one of the key differentiators that sets your business apart. Once you pick your company name, and start with the branding, it is hard to change the business name. Therefore, it’s important to carefully consider your choice before you start a business entity.
Every business needs a plan. This will function as a guidebook to take your startup through the launch process and maintain focus on your key goals. A business plan also enables potential partners and investors to better understand your company and its vision:
If you’ve never created a business plan, it can be an intimidating task. You might consider hiring a business plan specialist at Fiverr to create a top-notch business plan for you.
Registering your business is an absolutely crucial step — it’s the prerequisite to paying taxes, raising capital, opening a bank account, and other guideposts on the road to getting a business up and running.
Plus, registration is exciting because it makes the entire process official. Once it’s complete, you’ll have your own business!
Your business location is important because it can affect taxes, legal requirements, and revenue. Most people will register their business in the state where they live, but if you are planning to expand, you might consider looking elsewhere, as some states could offer real advantages when it comes to medical couriers.
If you’re willing to move, you could really maximize your business! Keep in mind, it’s relatively easy to transfer your business to another state.
Business entities come in several varieties, each with its pros and cons. The legal structure you choose for your medical courier business will shape your taxes, personal liability, and business registration requirements, so choose wisely.
Here are the main options:
We recommend that new business owners choose LLC as it offers liability protection and pass-through taxation while being simpler to form than a corporation. You can form an LLC in as little as five minutes using ZenBusiness’s online LLC formation service. They will check that your business name is available before filing, submit your articles of organization, and answer any questions you might have.
The final step before you’re able to pay taxes is getting an Employer Identification Number, or EIN. You can file for your EIN online or by mail or fax: visit the IRS website to learn more. Keep in mind, if you’ve chosen to be a sole proprietorship you can simply use your social security number as your EIN.
Once you have your EIN, you’ll need to choose your tax year. Financially speaking, your business will operate in a calendar year (January–December) or a fiscal year, a 12-month period that can start in any month. This will determine your tax cycle, while your business structure will determine which taxes you’ll pay.
The IRS website also offers a tax-payers checklist, and taxes can be filed online.
It is important to consult an accountant or other professional to help you with your taxes to ensure you are completing them correctly.
Securing financing is your next step and there are plenty of ways to raise capital:
Bank and SBA loans are probably the best option, other than friends and family, for funding a medical courier business. You might also try crowdfunding if you have an innovative concept.
Starting a medical courier business requires obtaining a number of licenses and permits from local, state, and federal governments.
Federal regulations, licenses, and permits associated with starting your business include doing business as (DBA), health licenses and permits from the Occupational Safety and Health Administration (OSHA), trademarks, copyrights, patents, and other intellectual properties, as well as industry-specific licenses and permits.
You may also need state-level and local county or city-based licenses and permits. The license requirements and how to obtain them vary, so check the websites of your state, city, and county governments or contact the appropriate person to learn more.
You could also check this SBA guide for your state’s requirements, but we recommend using MyCorporation’s Business License Compliance Package. They will research the exact forms you need for your business and state and provide them to ensure you’re fully compliant.
This is not a step to be taken lightly, as failing to comply with legal requirements can result in hefty penalties.
If you feel overwhelmed by this step or don’t know how to begin, it might be a good idea to hire a professional to help you check all the legal boxes.
Before you start making money, you’ll need a place to keep it, and that requires opening a bank account.
Keeping your business finances separate from your personal account makes it easy to file taxes and track your company’s income, so it’s worth doing even if you’re running your medical courier business as a sole proprietorship. Opening a business bank account is quite simple, and similar to opening a personal one. Most major banks offer accounts tailored for businesses — just inquire at your preferred bank to learn about their rates and features.
Banks vary in terms of offerings, so it’s a good idea to examine your options and select the best plan for you. Once you choose your bank, bring in your EIN (or Social Security Number if you decide on a sole proprietorship), articles of incorporation, and other legal documents and open your new account.
Business insurance is an area that often gets overlooked yet it can be vital to your success as an entrepreneur. Insurance protects you from unexpected events that can have a devastating impact on your business.
Here are some types of insurance to consider:
As opening day nears, prepare for launch by reviewing and improving some key elements of your business.
Being an entrepreneur often means wearing many hats, from marketing to sales to accounting, which can be overwhelming. Fortunately, many websites and digital tools are available to help simplify many business tasks.
You may want to use industry-specific software, such as MCE, CXT Software, or OptimoRoute to manage routes, track pickups and deliveries, and track performance metrics.
Some of your business will come from word of mouth or online visitors, but you should still invest in digital marketing! Getting the word out is especially important for new businesses, as it’ll boost customer and brand awareness.
Once your website is up and running, link it to your social media accounts and vice versa. Social media is a great tool for promoting your business because you can create engaging posts that advertise your products:
Take advantage of your website, social media presence and real-life activities to increase awareness of your offerings and build your brand. Some suggestions include:
Website development is crucial because your site is your online presence and needs to convince prospective clients of your expertise and professionalism. They are unlikely to find your website, however, unless you follow Search Engine Optimization (SEO) practices. These are steps that help pages rank higher in the results of top search engines like Google.
You can create your own website using services like WordPress, Wix, or Squarespace. This route is very affordable, but figuring out how to build a website can be time-consuming. If you lack tech-savvy, you can hire a web designer or developer to create a custom website for your business.
Unique selling propositions, or USPs, are the characteristics of a product or service that sets it apart from the competition. Customers today are inundated with buying options, so you’ll have a real advantage if they are able to quickly grasp how your medical courier business meets their needs or wishes. It’s wise to do all you can to ensure your USPs stand out on your website and in your marketing and promotional materials, stimulating buyer desire.
Global pizza chain Domino’s is renowned for its USP: “Hot pizza in 30 minutes or less, guaranteed.” Signature USPs for your medical courier business could be:
You may not like to network or use personal connections for business gain. But your personal and professional networks likely offer considerable untapped business potential. Maybe that Facebook friend you met in college is now running a courier business, or a LinkedIn contact of yours is connected to dozens of potential clients. Maybe your cousin or neighbor has been working in medical delivery for years and can offer invaluable insight and industry connections.
The possibilities are endless, so it’s a good idea to review your personal and professional networks and reach out to those with possible links to or interest in medical couriers. You’ll probably generate new customers or find companies with which you could establish a partnership.
If you’re starting out small from a home office, you may not need any employees. But as your business grows, you will likely need workers to fill various roles. Potential positions for a medical business include:
At some point, you may need to hire all of these positions or simply a few, depending on the size and needs of your business. You might also hire multiple workers for a single role or a single worker for multiple roles, again depending on need.
Free-of-charge methods to recruit employees include posting ads on popular platforms such as LinkedIn, Facebook, or Jobs.com. You might also consider a premium recruitment option, such as advertising on Indeed, Glassdoor, or ZipRecruiter. Further, if you have the resources, you could consider hiring a recruitment agency to help you find talent.
Medical couriers are in high demand as part of a growing industry. Making sure medical devices and samples get where they need to go is rewarding work, and potentially quite lucrative. With your own medical courier service, you might make a good living and occasionally play a key role in saving someone’s life!
Now that you’ve done your entrepreneurial homework, it’s time to start building your area’s most popular and successful medical courier business.
If you use your current vehicle to make deliveries, you can start a medical courier business for around $4,000. Main costs include certification, website, and marketing expenses.
Yes, medical courier services are profitable businesses. You’ll need to develop a pipeline of clients and adhere to strict regulatory guidelines to be successful.
Rates for medical courier services range from $25 to $45 per hour. You can charge more for after-hours deliveries or rush requests.
The medical courier industry is highly regulated and requires specific certification. Check with your state and local government and visit MyCorporation’s Business License Compliance page.
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